Returns Policy

 

Our goal is to offer beautiful and creative designs that you will adore. We aim to be as accurate as possible to the photographs. We also emphasize that flowers are seasonal and stock changes regularly. This way, small changes and replacements can occur if necessary, without altering the colour scheme.

If you purchased an item and you’re not satisfied with it, please let us know as soon as you receive it, sending an email to: floredesigns.ie@gmail.com
Note that photographs will be required to support any claims.

 

Here are the cases you can apply for a refund:

• Defective or damaged item
• Received wrong item

All our products are handmade, artisanal pieces. The designs are not mass produced, they’re handcrafted and they require an investment of time. Designs that are made to order are not refundable except in the cases outlined above. The same return policy applies to gifts.

 

Shipping: buyer will be responsible for shipping / delivery costs for all returns.

Item must be returned in original packaging, in the same condition that you received it.

 

Returns must be requested within 30 days of receiving your order.